Privacy Policy
Effective June 1, 2025
1. Data controller
DoCar.io Oy ("we", "our") acts as the data controller for personal data processed in connection with the Service.
Contact: support@docario.fi
2. Personal data we collect
We collect the following personal data:
- Name and email address (for account creation and contact)
- Login and session data (security)
- Vehicle information and other content you enter in the Service
- Support requests and messages to customer service
- Device identifiers and IP addresses (security and analytics)
3. Purposes of processing
We use personal data for the following purposes:
- Providing the Service and managing accounts
- Customer support and communication
- Security and fraud prevention
- Service improvement and analytics
4. Legal bases
We process personal data based on contract performance, legitimate interest (security and improvement of the Service) and consent.
5. Sharing of data
We may share data with the following parties:
- Service providers / subprocessors: hosting, analytics and customer support tools
- Paddle.com: Merchant of Record handling subscriptions, payments, taxes and invoicing on our behalf
- Professional advisors: legal and accounting
- Authorities: where required by law
6. Data retention
We retain personal data for as long as your account is active or as long as necessary to provide the Service. We delete or anonymize data when it is no longer needed.
7. Your rights
You have the right to:
- access the personal data we hold about you;
- request rectification of your data;
- request erasure of your data;
- restrict processing of your data;
- port your data to another service provider;
- withdraw your consent (where processing is based on consent);
- lodge a complaint with a supervisory authority.
To exercise your rights, contact us at: support@docario.fi
8. Security
We use appropriate technical and organizational measures to protect personal data, including encryption and access controls.
9. Cookies
We use necessary cookies to ensure the Service functions correctly. We may use analytics cookies to improve the Service. You can manage cookie settings in your browser.
10. Changes to this policy
We reserve the right to update this privacy policy. We will notify you of material changes through the Service or by email.